Photo

Graphic Designer, Sales & Marketing

Atlanta, Georgia

Mission Statement

“Cultivating creative art with technology that exceeds client/employer expectations by conveying second to none, top-of-the line graphic designs.”

KEY SKILLS

• Concept Art and Visualization Support

• Trouble Shooting/Problem Solving
• Architectural Visualization
• Marketing Analyst

• Confident, transparent and concise Education
• Solutions Center Operations
• Technical/User Support
• Complaint Handling
• Proficiency in Adobe Creative Suite

• Critical Thinking

Jacksonville State University, Jacksonville, Alabama

B.A Graphic Design 2014

 

Professional Experience

Danny G Photo/Cinema – Atlanta, Ga Owner Operator August 2013 – Present

Responsible for creation of company marketing materials both physical and digital
Constructs branding strategies for clients, establishing a brand direction and guidelines for the company to follow when doing future promotions
Responsible for ensuring clients have consistency with all work materials from promotions to new hire hand books. The Companies brand must stay consistent
Created studios for product photos
Responsible for a strong and consistent presence on social media

Hewlett-Packard Enterprise – Alpharetta, GA
Solutions and Account Domain Tech July 2015 – May 2017

Responsible for validating customer entitlement, log case for the purpose of routing or dispatching an end-user to the proper resources.
Monitor the service event through completion for compliance
Works with escalated customers and drives actions in post incident reviews.
Manages multiple tasks or cases simultaneously without supervision.
Manage the service requests of customers through different access channels.
Reviews customer feedback related to customer entitlement & case management and analysis of

statistics related to customer access (phone) & case management. Provide resolution and feedback based on analysis.
Participates/lead-s in projects for process or quality improvements.
Works with escalated customers and drives actions in post incident reviews.
Manages multiple tasks or cases simultaneously without supervision.
Manage the service requests of customers through different access channels.
Reviews customer feedback related to customer entitlement & case management and analysis of

statistics related to customer access (phone) & case management. Provide resolution and feedback based on analysis.
Participates/leads in projects for process or quality improvements.

AGI – Atlanta, GA

Digital Marketing Specialist (6mth Contract) Jan 2015-June 2015

Managed all website content updates to ensure that content is accurate and up to date.

Oversaw all social media properties (Facebook, Twitter, YouTube, LinkedIn, adding other sites as dictated by strategy) monitoring engagement, responding in a timely manner and building relationships with other organizations via social media channel

Established standardized digital analytics reporting

Applied strategy adjustments based on performance (web, search, email, social) in collaboration with Communications Director.

Translated the digital strategy into a plan that maps campaign details, timelines, and resource.

Upheld digital marketing operations within the organization, reinforced protocol and created new procedures as required

Sam’s Club – Marietta, GA

Marketing Coordinator – July 2013- Jan 2015

Provided tours to prospective and current Members.
Completed and maintained marketing recaps and other required documentation, and identified and acted on membership growth.
Highlighted membership benefits, promoted the value of Company products and services.
Processed Memberships, upgrades, and credit accounts.
Participated in sales and marketing events, and made efforts to meet Membership goals.
Built new business and memberships for the Company by providing information to Members on membership types and benefits for them

Skills

  • Advertising
  • Digital Marketing
  • Marketing
  • Sales

Education

2008-2014

ITIL at Jacksonville State University

  • Ambassador, Artist, Influencer, Manager, Sales, Social Media Guru
  • Updated 3 years ago

To contact this candidate email Joshua.c.garrett@hotmail.com

Contact using webmail: Gmail / AOL / Yahoo / Outlook